About Transactions
about-dealings
about-dealings
about dealings
Inquiry / Quotation Request
Negotiation / Hearing
Proposal /
Requirement Alignment
for Pre-made Products
Confirm Sample Availability
Mass Production Arrangement
Acceptance Inspection /
Packaging / Shipping
Delivery Outside Vietnam
(Handling Export Customs Procedures)
for Processed Products
Confirm Sample Availability
Mass Production Arrangement
Pre-Shipment Inspection / Packaging / Shipping
Domestic Delivery within Vietnam
(Handling Customs Procedures for Export Processing Zone)
About after follow
At Ohta Vietnam, we provide sincere after-sales support even after delivering our products to customers.
Regarding technical support for our products, if you have any questions or inquiries,
our dedicated technical staff is ready to respond promptly and accurately.
Furthermore, if you have any doubts or questions about the specifications or functions of our products,
we will provide appropriate advice and solutions. We offer assistance tailored to your needs,
including training on various operations, usage methods, maintenance procedures, and troubleshooting.
We also prioritize quick response times for product warranties.
If there are any issues with our products within the warranty period, we strive to repair or replace them to ensure your satisfaction.
For products that exceed the warranty period, we can still provide repair and maintenance services for a fee.
We continuously work to improve the content and structure of our after-sales support to ensure long-lasting
and positive relationships with our customers.